Politique d’expédition

Shipping Information

House of Rosina Rococo offers curated fashion and handmade luxury press-on nails. Shipping times vary depending on the item and where it ships from.

Handmade Press-On Nails

All nail sets are handmade to order.

Please allow 3–10 business days for processing before shipment. Processing may take longer during collection launches, sales, and high-volume periods.

After your nail order ships, estimated delivery times are:

• U.S. orders: 2–5 business days

• International orders, where available: 7–21 business days

These delivery estimates are in addition to the time needed to create your nail sets.

Clothing & Accessories

Clothing and accessories ship directly from our fulfillment partners. Items may ship from warehouses in the United States or overseas, even when the delivery address is in the United States.

Delivery times vary by product. Please check the shipping estimate on each product page before ordering. Where an estimate includes processing, no additional processing period needs to be added.

Clothing and accessories follow their own shipping timelines, separate from our handmade nail sets. If you need an item by a specific date, please contact us before placing your order.

Separate Shipments

Orders containing multiple items may arrive in separate packages and on different days.

Handmade press-on nails ship separately from partner-fulfilled clothing and accessories. Clothing and accessories may also ship from different warehouses.

Tracking information will be provided for each shipment as it becomes available.

Shipping Rates

Shipping rates are calculated by weight at checkout.

We offer free U.S. shipping on orders over $200.

Available shipping options and applicable charges are displayed at checkout.

International Shipping

International shipping is available for select products and destinations. Availability is shown at checkout.

Delivery times vary by item, shipping origin, and destination. Customs processing may cause additional delays. Please contact us before ordering if you need help confirming a product’s international shipping estimate.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation with tracking information.

Please allow time for the carrier to scan your package and update its tracking status. If your order ships in multiple packages, you may receive separate tracking notifications.

Delivery Estimates & Delays

Business days exclude weekends and holidays.

All processing and delivery timelines are estimates and are not guaranteed. Carrier delays, customs processing, weather, holidays, and high shipping volumes may affect delivery.

If your order is taking longer than the estimated timeframe, please contact us through our website’s Contact page with your order number.

Shipping Addresses

Please confirm that your shipping address is complete and accurate before placing your order.

If you notice an error, contact us as soon as possible. We cannot guarantee address changes once an order has entered processing or has shipped.

Missing or Damaged Packages

If your package is missing or arrives damaged, please contact us through our website’s Contact page with your order number so we can help investigate. For damaged items, please include photos of the item and packaging.

If tracking shows your package as delivered but you cannot locate it:

• Check your delivery area and with household members or neighbors.

• Contact your local carrier for delivery details.

• Contact us if the package remains missing so we can assist with the next steps.

Questions

For shipping questions or help with an order, please visit our Contact page. We’re happy to help clarify shipping estimates before you purchase.